Contact Us

It's easy to get in touch with Prorack We have a 24/7 staff team available to answer tickets any time of the day or night, no matter where you are. Other than that, you can speak with us on live chat.

To open a ticket, please select a department below.
Sales - All web hosting related sales questions
Billing - Questions related to your account or bill
Support - All web hosting related support inquiries
Company Management - Get in direct contact with the management staff
Report Abuse - Report any kind of abuse related to the company or customers

Pre-Sales Phone
Toll Free: (800) 497-6816
Mon-Fri: 10AM - 6 PM EST
Please note - Our toll free number is available to pre-sales queries and billing queries only. If you have any other inqury, please submit a ticket or speak with us via live chat.

Live Chat
If we are available for live chat, an icon will apear on the right hand side of the website. We do offer live support, however ticketing is the best way to get in touch with us for any support related issues. You may also contact us via AIM (AOL Instant Messenger). Our screen name is: Fuze9Web.